What Are Cookies?

Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit — like your preferences, login status, or items in your shopping cart.

At Desktop Digital Connect, we use various types of cookies to enhance your experience with our AI-powered financial risk assessment services. Some cookies are essential for our website to function properly, while others help us understand how you interact with our content and services.

Types of Cookies We Use

Essential Cookies We Cannot Disable

• Session management cookies that keep you logged in during risk assessments
• Security cookies that protect against fraudulent activity and unauthorized access
• Load balancing cookies that ensure optimal performance of our AI systems
• Form submission cookies that prevent duplicate transaction processing
• Authentication cookies that verify your identity for sensitive financial data

How We Use Your Data

The information we collect through cookies serves several practical purposes. We analyze website usage patterns to identify which sections of our financial risk assessment tools are most helpful and which might need improvement. This data helps us refine our AI algorithms and create more accurate risk evaluations.

We also use cookie data to personalize your experience. If you're a returning client, we can remember your industry sector, preferred report formats, and assessment history. This means you spend less time entering basic information and more time focusing on your actual financial risk analysis.

For businesses in Thailand's diverse economic landscape, this personalization becomes particularly valuable. Our system can adapt to local regulatory requirements and market conditions based on your previous interactions and stated preferences.

Data Retention and Your Control

Different types of cookies have different lifespans. Session cookies disappear when you close your browser, while persistent cookies might remain for several months or until you delete them manually.

You have complete control over non-essential cookies. Most web browsers allow you to view, manage, and delete cookies through their settings menu. You can also set your browser to reject cookies entirely, though this might limit some functionality of our risk assessment platform.

We automatically delete analytics and marketing cookies after 24 months. Assessment-related data is retained according to our data retention policy, which varies based on your service agreement and local regulatory requirements.

Third-Party Services

We work with several trusted partners who help us deliver our financial services effectively. Google Analytics helps us understand website performance, while our secure payment processors use cookies to facilitate transaction security.

These third-party services have their own privacy policies and cookie practices. We carefully select partners who meet our standards for data protection and client privacy, but we recommend reviewing their policies if you want complete information about their practices.

Updates to This Policy

We review and update this cookie policy regularly to reflect changes in our services, technology, or regulatory requirements. When we make significant changes, we'll notify active clients through email or prominent notices on our website.

The "last updated" date at the top of this page shows when we most recently revised this policy. We encourage you to check back periodically, especially if you have ongoing service agreements with us.